Unfortunately we do not have any measuring gauge available for children's feet. This is primarily due to our brands preferring you to have had their feet measured in a store prior to buying online.

The only thing I can suggest if you are really stuck is going by the rough growth guide. Each child grows about half a size every 3 to 4 months. Once the child gets past first shoes their width doesn't usually change. So if they are in an 'F' fitting, for example, they will usually stay in an 'F' fitting. It may vary from different styles, but we would be able to assist with that.

Rest assured, if you were to purchase shoes from us, and you felt they were not right that we do offer a 90-day returns policy.

Generally the extra wide fittings would be suitable in such instances. However, due to the variation of the different styles we suggest that you try a few different pairs. We do a "No Quibble 90-day" money back guarantee so there is no problem returning any that do not fit.

We suggest a lace up or Velcro fastening. Clarks do a Style called Sabre Team, which is Velcro also, Star Stride, Sabre Troop and Bravo Man, which are lace up, and very stylish, comfortable shoes.

All the footwear in our Mens Safety Boots Section under 'PSF Terrain' are non-metal and comfortable. There are three shoes in that range: 808nmt, 785nmp, & 946nmt (more of a trainer).

Chiropodists often recommend Ecco and Rockport as they have arch supports to give aid and support.

The Ecco range also have a featured shock absorbing sole and heel construction.

They are leather lined to maintain healthy foot conditions and most of them have removable insoles should you need to remove them and insert your own inserts.

The Ecco range is also incredibly lightweight which is great for long periods of wear.

Welcome to Shoesdirect. You can order directly over the internet on a secure website. Click on the item you wish to purchase, select size and colour required then click 'add to cart'. You can add additional items or proceed to 'checkout'. You will then be asked for a few details that we need to fulfill your order.
Alternatively you can call our order line 0844 745 2183, where one of our operatives will be happy to take your order.
You will need your credit or debit card card details.

We do not have a mail order catalogue, however, our current selection of shoes is available to view on Shoesdirect.co.uk.

If you are looking for a particular current style that is not listed, please contact us and we would be happy to try to order the shoes in.

Yes, we have a shop at the following address's :

Buckles, 103 High Street, Maldon. Essex. Tel 01621 853348

Our store offers a variety of different products, please telephone the shop before visiting, to check if they have the product in stock that you require.

Yes you can call us on 0844 745 2183 or alternatively you can email us; contact@shoesdirect.co.uk.

We accept the following major credit and debit cards: Visa, Mastercard, Switch, Maestro, Solo, Electron and Delta.

You can pay by cheque, shoe voucher and now PayPal.

Ordering over the internet with Shoesdirect is the safest and most secure method of paying. However if you wish to telephone our orderline one of our operators would be happy to accept your order.

On the day your order has been despatched. NOTE: If you elect to pay via PayPal the monies are taken at point of sale.

We try to include as much information as we possibly can on our product pages. If you need more information please email contact@shoesdirect.co.uk.

We display shoes in British and European sizes.

To use our International shoe size conversion chart, please click here.

We do operate a price promise policy which quite simply means, if you are offered the same product in the UK at a lower price than we are offering we will try and make you a better deal. Unfortunately this does not include sale items.

It may be possible to amend your order as long as it hasn't been despatched. To change your order please email us at contact@shoesdirect.co.uk. Or alternatively you can telephone us on 0844 745 2183.

You have the right to cancel your order at any time.
If the items have already been despatched you should return them immediately to
Returns Dept
Shoesdirect Ltd
Wycke Hill Business Park
Wycke Hill
Maldon
Essex CM9 6UZ
For your own protection we recommend you send the parcel using a delivery service that insures you for the value of the goods.

The carrier will leave a card informing you that delivery has been attempted. On this card will be instructions on how to obtain your parcel.

We can only despatch to billing address if paying by credit card. If you would like your order sent to a different address than that which the credit card is registered to then you will have to pay by cheque.

We aim to fulfil orders within 3 – 4 working days.

Delivery charges are as follows:

Mainland UK - £FREE for orders over £50
(Includes Highlands and Islands, and Channel Isles)
Shoes are despatched for 48 hour delivery.

Republic Of Ireland - £10 to £30 depending on size/cost

You can collect your order from one of our retail outlets, but you should telephone us first to make sure they have the product in stock.

We try to deliver your order within 3-4 working days, although if we have had to order your items in it can take longer.

Most orders can be delivered to BFPO addresses. We recommend you email contact@shoesdirect.co.uk with details of the items you wish to order so we can confirm that this will be possible.

You can track your order from the courier's website.

Please allow 48 hours after your order has been despatched for it to arrive.
If you still have not received your order please email us contact@shoesdirect.co.uk

We use Parcelforce and Royal Mail.

Unworn shoes can be returned within 90 days for a refund or an exchange.

A returns and exchanges form will be sent with your shoes. Simply fill in the form and take your securely wrapped shoes to the Post Office and return to:

Shoesdirect Returns, Shoesdirect Ltd, Wycke Hill Business Park, Wycke Hill, Maldon, Essex, CM9 6UZ.

This will be at your expense; the average cost of return is around £4.00

Please obtain a proof of posting when returning footwear.

Please allow 2 working days from receipt of a return for us to process an exchange.
Once exchange has been processed please allow 7-10 working days for delivery.

If you have ordered more than one item we do send products out individually if there is a delay on the second item. This is to lessen your waiting time.

If you are returning an item to us for a refund or exchange then the cost of returning the item to us is your responsibility.
Please note the parcel is your responsibility until it reaches us. For your own protection we recommend you use a delivery service that insures you for the value of the goods.
If the item you received is faulty then we will reimburse your postal costs.

Regrettably mistakes can happen. If you think you have been refunded the wrong amount please contact us contact@shoesdirect.co.uk by email quoting your order number and the required refund amount.