At Shoesdirect.co.uk we are committed to protecting the data you provide us with. We use the information we collect about you to process your order.

When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and expiry date. This allows us to process and fulfill your order and to notify you of your order status. We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order.

When you place your order, you are transferred to the payment gateway provided by SecureTrading.com - the UK's leading independent payment processor. This ensures that your payment information remains secure and cannot be unscrambled by any outside party. All credit/debit card transactions are processed by SecureTrading.com without your card details needing to be released even to us.

We do not sell, trade or rent your personal information to others. The only time we would reuse your email address is if you sign up to our mailing list to receive our newsletter.

Shoesdirect is accredited with ISIS and Secure Trading.

Shoesdirect is an ISIS-Accredited retailer.

ISIS now account for approximately two thirds of all UK online shopping sites.

As a consumer you can shop online with confidence with the ISIS logo because it certifies that the retailer has been:

• Registered with the ISIS programme and undertaken to trade in a manner that is legal, decent, honest, truthful AND fair;
• Had its web site and service reviewed and monitored by IMRG;
• Had its Business, VAT and Data Protection registrations checked by IMRG.

SecureTrading.com provide the most reliable payment processing available and their customer service is second to none.

Taking online payments is essential in providing a professional online service to our customers, as a leading payment service provider SecureTrading can enable you to make a payment with credit/debit cards and other forms of payment online in a simple and secure manner.

SecureTrading offer the market-leading counter fraud services and alternative payment methods such as PayPal.

SecureTrading are fully accredited as a Level 1 compliant provider - the highest level of compliance - under the Payment Card Industry Data Security Standard (PCI DSS).